Privacy Policy

Get Signed is run by Get Signed LLC, 45 Main St STE 240 #657591, Brooklyn, NY 11201, United States. We decide how your personal information is used on Get Signed (under European and UK law, we are the “controller”). Questions and requests go to support@get-signed.com.

Your account

Your email address and password (stored only in scrambled, hashed form), whether you are an artist or a label, your full name if you give it (artists) or your contact person's name (labels), your confirmation that you are 18 or older, for labels your acceptance of the code of conduct and, for artists, the Pro invitation code you entered when you signed up, if you entered one.

If you use Continue with Google

Google tells us your email address, that Google has confirmed it, your name, the address of your Google profile picture and the number Google identifies your account by. We use the name only to fill in your full name when you finish signing up, where you can change it, and we never use or show the picture. You don't need a password with us until you choose one. Google doesn't learn what you do on Get Signed. If you sign in with Google and don't finish signing up, we delete what Google told us after 7 days, or at once if you press Cancel.

Your profile

Artist or label name, handle, photo or logo, bio or description, country and city, genres, website and social and streaming links. For labels, also your verification status, your listen rate and your average rating.

Your tracks

The audio files and artwork you upload, the details you enter (title, genre, BPM, key, pitch, credits, featured artists) and your confirmations that a track is yours, unreleased and not made with AI, with the time you gave them.

What you do on Get Signed

Where you sent your tracks and the credits you spent, which labels listened or passed, conversations and messages and when each side last opened them, Signed and Not Signed records, the ratings you give — to a label and to Get Signed itself — the feedback and genre requests you send us, reports, blocks and support requests, the labels or tracks you keep under Favorites (only you see them), and when you last used Get Signed.

We also keep a record of what you do here, one line for each thing and when: signing in and out, changing your password or email address, editing your profile or a track, sending, listening, passing, starting a conversation, sending a message, adding to Favorites, reporting, blocking and buying — and each page of Get Signed you open, by its address (never what you searched for), kept for 30 days. It says that you did something or opened a page, never what your messages or anything else you wrote said. Only our admins can see it, to keep Get Signed safe, to see how it is used and to answer you when you ask us about your account; you get your own copy in Download my data.

Decisions we make about your account

When we verify or suspend an account, remove a track, answer a report or a copyright claim, or decide anything else about you, we keep a record of what was decided, when, by which of us, and any note written with it — so that our decisions can be checked, including by you if you ask.

Copyright claims

If you file a copyright takedown, we keep what you send: your name, email, the company you represent, the work you describe, the address you point us at and your signature. We also keep a scrambled, one-way form of the internet address the request came from, so the form can't be flooded; it can't be turned back into an address, and it goes when the request does.

Labels we invite

To invite labels that aren't on Get Signed yet, we keep a label's name and an email address it lists publicly, such as on its website or its demo page. We send each address one invitation and never a second, relying on our legitimate interest in telling labels about Get Signed. The invitation says why you got it and lets you unsubscribe in one click; after that we never email the address again, and we keep it, marked unsubscribed, only so that we don't. Ask us to delete it and we will, keeping only a scrambled, one-way form of it that can't be turned back into the address, so that it is never written to again.

Label checks

To verify a label, we look at public information: its website, social profiles and store pages, and anything it sends us.

Payments

Paddle handles payments. We receive your plan, its status and renewal date, and the amounts and references of your payments. We never see your card details.

Technical information

A sign-in cookie that keeps you signed in, a cookie that holds the name of your time zone so that times show in your own zone, your light or dark theme saved in your browser, simple page-visit counts that use no cookies, and the IP address and browser details our hosting providers log for security.

We use your information only to run Get Signed:

• To provide the service you signed up for: your account and profile, storing and streaming your tracks, submissions and credits, conversations and the emails that go with them.
• To keep Get Signed safe: verifying labels, preventing scams and requests for money, reading conversations to find them, handling reports, and protecting accounts and systems.
• To understand how Get Signed is used: the pages people open and totals such as how many tracks were signed, never profiles of individual people for advertising.
• To meet legal duties: tax and accounting records, copyright notices and lawful requests from authorities.

Under European and UK law, the legal bases for these are, in order: our contract with you, our legitimate interest in a safe and working platform, our legitimate interest in improving it, and our legal obligations.

We send emails about your account and activity on Get Signed, and a weekly email, What's New This Week, naming the artists or labels who joined that week. You can turn each kind off in your settings, and the weekly email from the link in it too. We don't send you advertising.

• Signed-in artists and labels see your profile. Visitors without an account see no profiles and no tracks — only, where we have put your rating of Get Signed on our public pages, the words you wrote with the name and picture from your profile. A switch beside your rating on the Feedback page takes that down straight away, whenever you want.
• Featured Tracks, on our home page: anyone can see a track we chose there, its title, artwork and details and your artist name, and hear 15 seconds of it. Every track can be chosen until you untick the box on its page, which takes it down straight away.
• What's New This Week, our weekly email, can show your photo or logo, name, the start of your bio or description and your genres, once: to the labels on Get Signed in the week your artist profile is complete, or to the artists in the week your label can first use Get Signed. A switch in your notification settings keeps you out of it.
• Labels see the tracks you send them or put in a genre pool, with your profile. Once a track is signed, only the label that signed it still sees it.
• Artists see which labels listened to or passed on their tracks, and the people in a conversation see its messages and whether the other side has opened it since they last wrote.
• Our admins can read any conversation, read-only: who is in it, what was said and when. They do it to keep Get Signed free of scams, requests for money and illegal use. Each time an admin opens a conversation is recorded, and reading it leaves no mark on it: neither side is told, and nothing shows it was read.
• Nobody but us sees your full name or your label's contact person's name. Ratings are anonymous to the label rated.

We don't sell your information or share it for advertising.

These providers handle information for us, only to run their part of Get Signed, and store it in the United States:

• Supabase: database, sign-in and file storage;
• Vercel: hosting the website and counting page visits;
• Fly.io: converting uploaded audio into the streaming copy;
• Resend: delivering our emails.

Paddle sells Artist Pro and credit packs as the Merchant of Record, so it handles your payment details under its own privacy policy.

If you live in Europe or the UK, your information is transferred to the United States. We rely on the EU–US Data Privacy Framework (and its UK extension) where a provider is certified, and on the standard contractual clauses approved by the European Commission otherwise.

We keep your information for as long as you have an account. When your account is deleted — by you, or by us after suspending it — we delete your personal information and your files, your tracks stop playing anywhere, your name, handle, photo and email address are removed, the link to your Google account, if you used one, is deleted, and the record of what you did goes, all but a few lines about the account itself: when it signed up, confirmed its email address, signed in, or changed its password or email address, and when it was deleted. They hold nothing you wrote and no way to reach you. We keep them for a year after the account is deleted, so that we can recognise someone who keeps opening new accounts to misuse Get Signed, and then delete them, all but the line saying the account was deleted. We also keep the name your profile showed, which was public while the account was open, so that our administrators' records can still say whose account it was. Nobody but our administrators can see the lines or the name. Copies can survive for a while in the backups our providers keep, until those backups are replaced by newer ones in the ordinary course; nothing is restored from them except to recover from a failure. Messages you sent stay in the other person's conversation, shown from a deleted account, because they are that person's record of a deal, and they are no longer linked to you. We keep only what the law requires, such as payment records, which Paddle holds.

• Get a copy: Download my data in your settings gives you your account, profile, conversations and what you did here — as an artist, your tracks, credits and plans; as a label, the tracks sent to you, what you did with them and the artists you signed.
• Correct it: edit your profile and settings at any time.
• Delete it: delete your account in your settings.
• Ask us to stop or pause: you can ask us to stop using your information to keep Get Signed safe or to count page visits, and we will, unless we have a strong reason to carry on, such as preventing a scam, which we will explain. You can also ask us to pause using it while you dispute something about it.

For anything else, or if something doesn't work, email support@get-signed.com. We reply within one month. If you live in Europe or the UK, you can also complain to your data protection authority.

Get Signed uses two kinds of cookie, both set by Get Signed itself and neither used for tracking: the one that keeps you signed in, which it can't work without, and one called gs_tz, which holds the name of your time zone (such as Europe/London) and nothing else, so that times show in your own zone. The time-zone cookie lasts a year. Your theme choice is saved in your browser, and page visits are counted without cookies. There are no advertising or tracking cookies, so there is nothing to accept or decline.

Original audio files are never sent to any browser: labels stream a copy through links that expire within minutes. Every table in our database has access rules, so each account reaches only what it is allowed to see. No system is perfectly secure; if a breach affects your information, we will tell you as the law requires.

Get Signed is for people aged 18 or older. If we learn that an account belongs to someone younger, we delete it.

When this policy changes, we update the date at the top, and we email you before a change that matters to you applies. The Terms of Service explain how changes work.